Those taking ‘their JURAs’ home with them should have every reason to look forward to top coffee results. The hospitality of the future is playing a major role in strengthening confidence in the brand and fostering user pride. Every day, it demonstrates anew that excellent service is deep-rooted in JURA’s corporate DNA. Service here comes, not from a manual, but from the heart.
All the new features at a glance:
Willing service institutionalized. Customers and their machines are collected from the car park and escorted to service reception.
Structured takeover of appliances for service
At reception, the coffee machines are lifted off the hand cart and on to a trolley. The service procedure begins at once.
Clinically clean workstation
Everything has its precise place in the tidy workstation, reflecting the clarity of the processes and thinking.
Relaxed diagnostic conversation
The troubleshooting takes place sitting at a round table, over coffee. We take time and create a private atmosphere.
Protection for the machine and guaranteed enjoyment
Talking to customers enables us to pass on valuable information about CLARIS filters. CLARIS protects automatic coffee machine against limescale and delivers the pure water essential for a perfect cup of coffee.
Star in the spotlight
Following the service procedure, automatic machines are placed on an illuminated shelf. Because now, after a thorough servicing, they function like new again, and their owners are justifiably proud.
Images: Jonas Spengler, Kurt Pfister